Support & Documentation
Quick Start
1. Get Your Embed Code
After subscribing, visit your dashboard to get your unique embed code.
2. Add to Your Website
Copy the embed code and paste it into your website's HTML where you want the form to appear.
<script src="https://gigaton.ai/forms/widget.js"></script> <div data-gigaton-form="YOUR_FORM_ID"></div>
3. Receive Submissions
When someone submits the form, you'll receive an email at your registered email address with all the details.
Frequently Asked Questions
What platforms does the form work on?
Gigaton Forms works on any website that allows custom HTML/JavaScript. This includes WordPress, Squarespace, Wix, Webflow, and custom-built sites.
Can I customize the form fields?
Currently, forms include Name, Email, Subject, and Message fields. Custom fields are coming in a future update.
Where do submissions go?
Submissions are emailed directly to the email address associated with your Gigaton account. We don't store submission data.
Can I change the recipient email?
For security reasons, forms only send to your account email. This prevents the service from being used to spam third parties.
How do I cancel my subscription?
You can cancel anytime from your Stripe billing portal. Your form will continue working until the end of your billing period.
Is there a limit on submissions?
No, you get unlimited submissions with your $4.99/month subscription.
Troubleshooting
Form not appearing?
- Make sure both the script tag and the div are on the page
- Check that your form ID is correct (no extra spaces)
- Verify your subscription is active
- Check browser console for errors
Not receiving emails?
- Check your spam/junk folder
- Verify your email address is correct in your account
- Try submitting a test form to yourself
Form styling conflicts?
The form uses Shadow DOM for style isolation, but some aggressive CSS resets may still affect it. Contact support if you're experiencing styling issues.